Important Note: This Privacy Policy describes how hobi4d collects, uses, stores, and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the hobi4d platform, you agree to the practices described in this document. Please read it carefully.
Introduction & Scope of This Policy
Welcome to the Privacy Policy hobi4d. This document explains in detail how we — as the operator of the hobi4d.ws online entertainment platform — handle the personal information you share with us.
This policy applies to all users who access or use the hobi4d platform, including those who register as members, browse the website without registering, or interact with our services on any device — whether a laptop, smartphone, or tablet.
We understand that privacy is a serious matter for most Malaysians. You trust us with sensitive information when you register and carry out financial transactions on the hobi4d platform — and we do not take that trust lightly. Every decision we make regarding user data is guided by the principles set out in this document.
Personal Data We Collect
Depending on how you use the platform hobi4d, we may collect various types of personal information. Below is a summary of the data categories we collect:
| Data Categories | Example Information | Collected When |
|---|---|---|
| Identity | Full name, date of birth, MyKad/passport number | Registration & Verification |
| Affiliates | Email address, phone number | Account registration |
| Finance | E-wallet account numbers (Touch 'n Go, GrabPay), FPX details | Deposits & Withdrawals |
| Technical | IP address, browser type, device, OS | Every visit to the platform |
| Usage | Game records, betting history, login logs | While playing |
| Communications | Customer support chat records, emails | When contacting support |
We do not collect sensitive data such as your medical records, political views, or religious beliefs. Financial information such as full credit card numbers is not stored on hobi4d's servers — transactions are processed directly by registered third-party payment gateways.
How We Collect Personal Data
hobi4d collects personal data through several key channels:
- Directly from You: When you complete the registration form, submit identity verification documents, make a deposit or withdrawal, contact hobi4d customer support, or participate in our promotions and surveys.
- Automatically: When you visit the hobi4d website, our system automatically records technical information such as your IP address, browser type, pages visited, session duration, and your navigation activity within the platform.
- Via Cookies and Tracking Technologies: hobi4d uses cookies and similar technologies to enhance the user experience, recognise returning users, and analyse platform usage patterns. More information about cookies can be found in Section 7.
- From Third Parties: In certain cases, we may receive information about you from payment service providers such as FPX, Touch 'n Go, GrabPay, and ShopeePay gateways for the purpose of verifying financial transactions.
Purposes of Personal Data Use
hobi4d uses collected personal data solely for legitimate and reasonable purposes, including:
- Service Delivery: Managing member accounts, processing deposits and withdrawals, providing access to games, and ensuring the platform runs smoothly.
- Identity Verification: Verifying member identities in accordance with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
- Account Security: Detecting and preventing fraudulent activity, unauthorized access, and misuse of the hobi4d platform.
- Customer Support: Resolving enquiries, complaints, and technical issues submitted by hobi4d members.
- Legal Compliance: Fulfilling the legal and regulatory obligations applicable to hobi4d's operations.
- Platform Improvements: Analysing usage patterns to improve the interface, performance, and overall experience of the hobi4d platform.
- Marketing Communications: Sending information about hobi4d promotions, bonuses, and new offers — only to members who have consented to receive such communications.
We will not use your data for any purpose not stated in this document without first obtaining your consent.
Data Sharing with Third Parties
hobi4d does not sell or rent members' personal data to any third party for their own marketing purposes. However, there are limited circumstances in which we may need to share data with certain parties:
- Payment Service Providers: Required transaction data will be shared with payment gateways such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay solely for the purpose of processing your financial transactions.
- Game Software Providers: Required game session data may be shared with hobi4d's game software providers to ensure smooth gameplay and the resolution of any technical disputes.
- Legal Authorities: hobi4d will disclose personal data if required by a court order, regulatory authority directive, or lawful legal investigation in Malaysia.
- Business Transfers: In the event that hobi4d is involved in a merger, acquisition, or asset sale, member data may be transferred as part of that business transaction — with prior notice given to affected members.
All third parties with whom we share data are bound by strict confidentiality agreements and are only permitted to use the data for the specified purposes.
Data Storage, Security & Retention
Members' personal data security hobi4d is our top priority. The following are the protective measures we have in place:
- Encryption in Transit: All data transmitted between your device and hobi4d's servers is protected by 256-bit TLS/SSL protocols — ensuring no third party can intercept your information in transit.
- Storage Encryption: Sensitive data stored in our databases — including financial information and passwords (in hashed form) — is protected with an additional layer of encryption.
- Access Controls: Access to members' personal data is restricted to hobi4d staff who require it to perform their duties, and is subject to multi-level access controls.
- Regular Security Audits: hobi4d's security systems are regularly audited by independent third parties to identify and address any potential vulnerabilities.
Data Retention Period: hobi4d will retain member personal data for as long as the account remains active, and for the required period following account closure to fulfil legal obligations — typically not exceeding seven (7) years, in line with Malaysia's financial record-keeping requirements. After that period, data will be securely deleted.
Cookie Policy
Platform hobi4d uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Maintaining login sessions, account security, transaction processing | Session only | |
| Remembering language preferences, display settings, and gaming preferences | 30 days | |
| Understanding how users interact with the platform for improvements | 90 days |
You can manage or delete cookies through your browser settings at any time. However, removing essential cookies may affect certain features of the hobi4d platform, including your ability to stay logged in.
Popular browsers such as Chrome, Firefox, Safari, and Edge provide options to manage cookies through their settings menu. Refer to your browser's help guide for detailed instructions.
Your Privacy Rights as a hobi4D Member
As a member hobi4d and individuals protected under Malaysia's PDPA, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you. Requests can be submitted through hobi4d customer support and will be processed within 14 business days.
Right to Rectification
If you find that personal data held by hobi4d is inaccurate or outdated, you may request a correction through your account profile settings or via customer support.
Right to Erasure
You may request the deletion of your personal data — subject to our legal obligations to retain certain records for a specified period.
Right to Withdraw Consent
You may withdraw your consent to receive marketing communications from hobi4d at any time via the unsubscribe link in any email or through your account settings.
Right to Data Portability
You have the right to receive a copy of your personal data in a machine-readable format for the purpose of transferring it to another platform, where technically feasible.
To submit any request relating to your privacy rights, contact us at support@hobi4d.ws with the email subject line "Privacy Rights Request — [Username]". We will respond within 14 business days.
Protection of Children's Data
Platform hobi4d is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
Should we discover that personal data belonging to a person under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and discover that your child has registered on the hobi4d platform, please contact our support team immediately at support@hobi4d.ws so that appropriate action can be taken.
Third-Party Service Links
Platform hobi4d may include integrations with third-party payment services such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX gateways to facilitate financial transactions.
Please note that these third-party services operate under their own separate privacy policies, independent of hobi4d's. We encourage you to read the privacy policy of your chosen payment provider before using it for transactions on the hobi4d platform.
Hobi4d is not responsible for the privacy practices of any third-party services that may interact with our platform.
Amendments to This Privacy Policy
hobi4d reserves the right to amend, update, or modify this privacy policy at any time to reflect changes in our practices, legal requirements, or platform enhancements.
Members will be notified of any material changes to this policy via in-platform notifications or an email to their registered address. The "Updated" date at the top of this page will be revised to reflect the date of the latest amendment.
The current version of this Privacy Policy takes effect from January 2026. We encourage you to review this page periodically, especially when you receive notifications about policy updates.
Contact Us About Privacy
If you have any questions, concerns, or complaints about how hobi4d handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
- Privacy Email: support@hobi4d.ws — for all privacy and data protection enquiries.
- Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the hobi4d platform.
- FAQ: Visit the page hobi4d FAQ for answers to frequently asked privacy questions.
We are committed to responding to all privacy-related enquiries within 14 business days. For urgent matters concerning account security, contact us via live chat for an immediate response.
If you are not satisfied with hobi4d's response regarding the handling of your personal data, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia as the relevant regulatory authority.